Services

The systems integrator contracts with Multisoft Solutions, Inc. under its own paper; we appear on the programme plan as one workstream inside the integrator’s delivery, never as a second vendor to the end client.

Fixed-Scope E2E is ownership of the whole billing workstream — assessment through hypercare — to a scope fixed in writing before day one. A Fractional lead is one of the two principals embedded in your delivery team for a fixed number of days per week, holding design authority, risk review and escalation cover.

Typically within two to four weeks of a signed scope. Onboarding is the assessment phase itself: we read the current state, the rate and tariff logic and the data lineage before proposing the migration approach, so nothing is spent on a separate ramp-up.

Utility billing platforms including NICOR and CCNB, and telecom billing and networking platforms on real-time systems such as VxWorks, pSOS and Hard Hat Linux. Send us the platforms in play and we will tell you in writing whether we fit.

Reconciliation packs are produced and signed off per migration cycle: every account, every charge and every balance is matched between source and target, and every variance is explained before the next cycle runs. The packs are the evidence the steering committee sees.

The same two principals. Cutover is rehearsed at least twice, the go/no-go is held with the integrator’s PMO, and hypercare runs through the first bill runs on the new platform — typically four to eight weeks.

We sign the integrator’s NDA before any scope detail is exchanged, or supply ours. All deliverables are the integrator’s work product under its paper; we retain nothing client-specific beyond the engagement record published with permission.

Four things: the programme outline, the billing platforms in play, the seat you need filled, and the dates. You will receive a written assessment of fit and a proposed engagement shape within two business days.